Terms & Conditions

Welcome to the website of Hotmail Trading Services (“Company,” “we,” “our,” or “us”). We are a global trading firm specializing in the import and export of new and used industrial machinery, sourced from Europe, the UK, USA, the Middle East, China and other key markets, serving the construction, agriculture, textile, printing, food processing, CNC/metal working, and general engineering sectors.

By accessing or using this website, or by submitting a quote request or enquiry, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

You agree to use this website only for lawful purposes related to genuinely evaluating or requesting our machinery sourcing, trading, and logistics services. You must not:

• Attempt to gain unauthorized access to any part of the website or its systems
• Copy, reproduce, or redistribute website content without our written permission
• Submit false, misleading, or fraudulent information through our contact, WhatsApp, or quote request forms
• Use the website in any way that could disable, overburden, or impair its functionality

The website describes our trading services, including Import & Export Services, Sourcing & Procurement, Shipping Coordination, Quality Control & Inspection, Inspection & Documentation, After-Sale Support, Market Research & Analysis, and Logistics Solutions for new and used industrial machinery of all brands.

All service descriptions on this website are provided for general informational purposes. The exact scope, specification, pricing, and delivery terms for any machinery order will be defined in a separate written quotation, invoice, or sales agreement between the Company and the client.

When you submit a quote request, request a consultation, or contact us via WhatsApp, phone, email, or the contact form, you confirm that the information provided (name, company, email, phone, machinery required, and specification details) is accurate to the best of your knowledge.

Submitting an inquiry or quote request does not create a binding sales agreement — it only initiates a discussion. A confirmed order begins only once both parties agree to and sign a formal invoice, proforma invoice, or sales contract, and applicable payment terms have been agreed.

All content on this website — including text, graphics, logos, service descriptions, machinery listings, and process diagrams — is the property of Hotmail Trading Services unless otherwise stated, and is protected under applicable copyright and intellectual property laws.

You may view and print pages for personal, non-commercial reference, but may not reproduce, modify, distribute, or republish any content without our prior written consent.

Information on this website is provided in good faith for general guidance and does not constitute a formal quotation, inspection report, or condition guarantee for any specific machine. Actual machine condition, inspection findings, and delivery timelines are only confirmed through a formal, agreed order with our team.

To the extent permitted by law, Hotmail Trading Services shall not be liable for any indirect, incidental, or consequential loss arising from reliance on general website content, outside of a formally confirmed order, including delays caused by customs authorities, shipping lines, or other third parties beyond our reasonable control.

We coordinate freight, customs clearance, and delivery for machinery sourced through our global supplier network across Europe, the UK, USA, the Middle East, and China. Shipping timelines, freight costs, and customs duties vary by destination country, machinery type, and shipping method, and will be confirmed in writing before an order is finalized. The buyer remains responsible for compliance with their own country’s import regulations and applicable duties unless otherwise agreed in writing.

Our website may include links to third-party platforms such as LinkedIn, Facebook, Instagram, or WhatsApp. We do not control and are not responsible for the content, policies, or practices of these external platforms. Visiting them is at your own discretion and risk.

We reserve the right to restrict or terminate access to the website, without prior notice, for any user who misuses it, violates these Terms, or engages in conduct that could harm the Company, its clients, or other visitors.

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from the use of this website or from a machinery order (unless otherwise specified in a separate signed contract) shall be subject to the exclusive jurisdiction of the courts of Pakistan.

We may revise these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.